A Customer Engagement platform for B2B companies

A platform that makes sharing files and communicating simple and efficient

Some of Our Clients, for whom customer experience is a competitive advantage.

Emännöintitoimisto Aamu — Emännöintitoimisto
Aamu

PKI Isännöinti Oy — PKI
Isännöinti Oy

Kontu Isännöinti Oy — Kontu
Isännöinti Oy

Oy Estlander & Co Ab — Oy Estlander &
Co Ab

Savonlinnan Isännöintikeskus Oy — Savonlinnan
Isännöintikeskus Oy

Toijalan Tilitoimisto Oy — Toijalan
Tilitoimisto Oy

Isännöintipalvelu Priman Oy — Isännöintipalvelu
Priman Oy

Heinolan Isännöintikeskus Oy — Heinolan
Isännöintikeskus Oy

Isännöinti Lisko Oy — Isännöinti
Lisko Oy

Kotkan Isännöintipalvelu Oy — Kotkan
Isännöintipalvelu Oy

Fortes Isännöinti Oy — Fortes
Isännöinti Oy

Isännöinti- ja tilitoimisto — Isännöinti-
ja tilitoimisto

Make Digital Customer Experience Your Strength

Streamlined Communication

In today’s business landscape, customer communication often takes place across scattered channels—emails, phone calls, WhatsApp messages, Messenger chats, and even social media DMs. While this multichannel approach may appear responsive on the surface, it frequently leads to delays, missed messages, and an overwhelming amount of context switching. The result? Slower service, fragmented customer journeys, and frustrated clients.

Enhancing Customer Engagement

In a world where customer attention is increasingly fragmented, creating meaningful and lasting engagement is more challenging—and more important—than ever. Traditional communication methods often fail to leave a lasting impression. Emails get buried. Chat apps mix business with personal. Brand identity gets lost in the noise.

Effortless and secure file sharing

Sharing files with customers should be simple, fast, and secure—but in reality, it often becomes a frustrating and error-prone task. Many popular file-hosting tools were not built with external collaboration in mind. They require complicated permission settings, clunky folder structures, or even force customers to create accounts just to access what you’ve shared. Worse yet, links can get lost, expire, or fall into the wrong hands—putting sensitive information and your reputation at risk.

Brilliant examples of the use of Osuria

Use Case: Smarter Client Interaction for Accounting Firms with Osuria

Overview
Osuria helps accounting firms streamline their client communication, document sharing, and customer engagement through a secure, centralized workspace.

Effortless, Secure File Sharing
Accountants can exchange sensitive files like reports, statements, and tax documents through Osuria’s encrypted, access-controlled environment — no more email attachments or lost links.

Clear, Organized Communication
All conversations stay tied to specific clients or topics. Accountants and clients communicate asynchronously in a clear, organized thread — reducing confusion and keeping tasks on track, even during busy periods.

Stronger Client Engagement
Clients feel more supported through transparent updates, easy access to shared documents, and a polished, professional interaction that builds trust and long-term satisfaction.

Conclusion
Osuria gives accounting firms a professional, efficient, and secure way to strenghten client engagement — boosting productivity and delivering a better client experience.

Use Case: Streamlined Project Collaboration for Interior Designers with Osuria

Overview
Osuria empowers interior designers to manage projects and client relationships more efficiently by uniting communication, file sharing, and collaboration in a single, secure platform.

One Hub for All Stakeholders
Design projects involve clients, contractors, suppliers, and consultants. Osuria keeps everyone aligned by sharing files, updates, and messages in one organized space — with custom access for each party.

Secure File Sharing
From moodboards and plans to quotes and photos, all project files can be shared safely with encryption and access control — eliminating risky email threads and scattered folders.

Effortless Communication
Conversations stay connected to the project. Designers can give updates, request decisions, and collect feedback — all without digging through emails or chasing responses.

Elevated Client Experience
Clients enjoy a smooth, professional journey: real-time visibility, organized updates, and a dedicated space to track progress. This strengthens trust and builds long-term relationships.

Conclusion
Osuria helps interior designers deliver polished digital customer and service experience — by simplifying communication, securing documents, and deepening client connections.

Use Case: Modernizing Client Interaction in Property Management with Osuria

Overview
Osuria helps property management companies streamline interactions with tenants, landlords, and service partners by centralizing communication, document sharing, and engagement in one secure workspace.

Secure Document Sharing
From lease agreements and repair invoices to inspection reports and financial updates — share all documents securely with the right people, with full control over who sees what.

Simplified Communication
Avoid cluttered inboxes and lost messages. Use Osuria to keep all conversations tied to specific properties or issues — ensuring clear, trackable, and prompt communication with all stakeholders.

Stronger Customer Engagement
Landlords and tenants get a professional, transparent experience with easy access to updates, documents, and support. This leads to higher satisfaction, trust, and long-term loyalty.

Conclusion
Osuria modernizes property management operations by improving clarity, security, and responsiveness — turning everyday communication into a valuable, relationship-building experience.

Discover Transparent and Informative Customer Communication

Share and store files securely

Say goodbye to email attachments. With Osuria, you can securely share files and keep documents easily organized for your customers, all in one place.

Communicate and collaborate with customers

Make announcements to different customer segments, start discussions, create tasks and schedule events.

Automate processes of customer experience

Explore clear and comprehensive customer communication that makes all essential information easily accessible.

FAQ

How does Osuria help businesses manage customer interactions more effectively?

Osuria helps businesses cut through the noise. By bringing all customer interactions into a single, branded, and secure digital environment, Osuria creates clarity where there used to be chaos. Every message, file, update, and notification is centralized, ensuring that both the company and the customer have full visibility over ongoing communications. This not only improves service quality but also builds trust, as customers always know where to go and whom to talk to.

How does Osuria help reduce internal workload for teams?

Osuria reduces the internal workload. Team members no longer have to chase down information across multiple apps or threads—they simply log into the platform and continue where they left off. With support for push notifications and email alerts, users are still kept in the loop without being overwhelmed.

Why is Osuria especially valuable for industries that require clear and professional communication?

This calm, focused channel for customer engagement is especially valuable in industries where clarity and professionalism are essential. Whether you’re sharing sensitive documents, coordinating next steps, or providing updates, Osuria ensures your communication feels seamless, secure, and on-brand—every time.

How does Osuria enhance brand recognition and customer experience through communication?

Osuria changes the game by offering a centralized, branded, and purpose-built communication environment that enhances every customer touchpoint. Instead of spreading messages across multiple generic platforms, Osuria brings your communications into a single, cohesive space—designed to reflect your brand, values, and tone. This reinforces brand recognition and makes every interaction feel more professional, more personal, and more memorable.

How does Osuria help businesses increase customer engagement and deliver a personalized experience?

Customers engage more when they feel understood and valued. Osuria helps businesses deliver that experience by offering tailored communication flows, timely updates, and a visually consistent interface. With smart notifications via email and push alerts, users are gently guided back into the conversation—on your terms and in your environment.

How does Osuria help businesses build stronger relationships with their customers?

This isn’t just about sending messages. It’s about building relationships. By focusing on clarity, consistency, and brand alignment, Osuria creates a stronger emotional connection between your business and your customers. It transforms routine communication into an opportunity for engagement—making your brand not just visible, but unforgettable.

How does Osuria simplify and secure file sharing in B2B customer interactions?

Osuria eliminates these headaches with a file library designed specifically for external sharing in B2B environments. Built from the ground up to support customer-facing interactions, Osuria allows your team to upload, organize, and share files effortlessly—while keeping everything secure, traceable, and on-brand.

What kind of file-sharing experience does Osuria provide for customers, and how does it improve clarity and control?

With Osuria, files are shared in a calm, dedicated channel that customers can access without friction. No confusing interfaces, no clutter, and no need for back-and-forth emails to clarify what was sent and when. Customers receive notifications when new content is available, and everything remains in one place for easy future reference. You can even set expiration dates, control access levels, and track file views—giving you full control and visibility over every piece of shared content.

How does Osuria’s file-sharing experience enhance customer satisfaction and strengthen business relationships?

This level of simplicity and control doesn’t just save time—it elevates the entire customer experience. When your clients can access the right files at the right time, in an environment that feels professional and trustworthy, it reflects positively on your brand and strengthens your business relationships.